Your Footprints will be credited to your account once your order has been shipped, so there may be a short delay before they appear in your profile. You can check your Footprints balance and membership level in the JOURNEY section of your FOOTDISTRICT profile.
If your Footprints do not appear after your order has been shipped, please contact our Customer Service team at help@footdistrict.com and we will be happy to assist you.