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FOOTDISTRICT
Returns
Frequently asked questions

Articles in this section

How many days do I have to return an item?
Is it possible to change an item?
Is the shipping cost at the customer’s expense?
Can I return an online order in one of your stores?
Can I return an item from the store as if it was an online order?
Can I return in the store in Madrid something that I bought in the store in Barcelona or vice versa?
If I return an item without its original packaging or this is damaged, will it be denied?
When and how will I get the corresponding amount to my return?
Can I return a pair of sneakers if I don’t have the original box anymore?
On what grounds can a return be rejected?

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Can I return in the store in Madrid something that I bought in the store in Barcelona or vice versa?

September 20, 2022 10:58
Updated

No, the item must be returned in the same store it was purchased.

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