If the UPS point does not accept your return via barcode, first check that it is a point enabled for this type of delivery. You can check the available drop-off points through the link provided during the return process in Reveni and also available here.

To ensure you select a valid point, access the UPS locator and activate the "Available Services" filter. Then, select the "Accepts mobile barcodes" option to view only the points that allow this type of return. 

We recommend checking that the selected point accepts returns via barcode before going, to avoid unnecessary trips.

If the problem continues after confirming that the point is enabled, select another available UPS point or contact our Customer Service team at help@footdistrict.com providing your order number so we can assist you.